One of the fun things about running a service on the internet is the days when the internet goes out. In theory, this should never happen - remember that the internet was built specifically to allow communications in the event that towns got nuked. Apparently somewhere between then and now, the specs have gotten a bit more lax. The worst part about it, of course, is the fact that, if there's nothing you can do (because the outage is upstream), there is literally nothing that you can do. Sit and click 'reload'.